The independent Hornchurch estate agent

People Before Property

The 100 Key Properties office on Hornchurch High Street
100 Key Properties — Hornchurch High Street

Our story

Why we exist

100 Key Properties was founded in 2020 on one simple belief: buying, selling, letting or renting a property should feel clear, personal and properly supported. We combine deep local market knowledge across Hornchurch, Essex and East London with a modern, transparent approach — and the kind of personal service larger corporate agencies struggle to offer.

You should know who is handling your move. You should understand what happens next. And you should feel that your calls, questions and priorities genuinely matter. We started solo in 2020 — today we’ve sold over 400 homes and look after more than 70 managed properties for landlords who trust us to get it right.

Andrea Zuk, Director of 100 Key Properties

Founder & Director

Hi, I’m Andrea

I spent 15 years at Winkworth in London — starting in admin and working my way up through lettings, lettings management, sales valuations and property management. After seeing the business from every angle, I knew I could offer something the big corporate firms couldn’t.

So in 2020 I started 100 Key Properties on my own, because I kept watching people get treated like file numbers during the biggest move of their lives — and I knew it could be done differently. My roots are Lithuanian, and I’m fluent in both languages, so whether your move happens in English or Lithuanian, you get the same person from the first call to the day you get the keys.

Away from the office, you’ll find me travelling the world, reading, or swimming.

“You’ll be looked after from the very first day to the very last, with all the feedback you need. Give us your property and we’ll look after you and it — and get you the best price we possibly can.”

Andrea Zuk — Director, 100 Key Properties

The team

Who you’ll be working with

Lorraine Tuff, Senior Sales Negotiator

Lorraine Tuff

SENIOR SALES NEGOTIATOR

With 20 years in estate agency, Lorraine is a natural with people — she reads every situation, understands what clients really need, and works through anything to find the right outcome.

“People matter to me — their stories, their situations. I respect everyone’s decisions, and I’ll never doubt people.”

Ruby Zut, Lettings Manager

Ruby Zut

LETTINGS MANAGER

Ruby joined in 2021 and grew through compliance, referencing and viewings into managing every lettings case in the office — organised, precise, and always one step ahead of a renewal date.

“I take time with every detail, listen to what people need, and match them to the right property so they’re happy in their new home.”

Tamara, Office Assistant & Trainee Estate Agent

Tamara

OFFICE ASSISTANT & TRAINEE

Tamara is learning every part of the business step by step — from compliance and viewings to client care — and brings real warmth to the office along the way.

“I dreamt of working in estate agency, and 100 Key gave me that opportunity. I’m learning every role step by step, and I’m really happy here.”

English & Lithuanian

A welcoming service for the UK Lithuanian community

100 Key Properties proudly supports English-speaking and Lithuanian-speaking clients across East London and Essex. If you prefer to discuss your move in Lithuanian, Andrea and the team can help from the very first conversation.

What we stand for

Our values

People Before Property

We treat every client like family — comfortable to ask anything, never just a file number.

Honest Advice

Straight answers and realistic pricing — never an inflated figure just to win your business.

Local Knowledge

We work Hornchurch, Essex and East London every day — street by street, price by price.

Personal Service

One person who knows your move, from the very first call to the day you get the keys.

No Call Centres

Whoever answers knows you and your property — and our phones are answered 24/7.

Community First

Proud to look after our neighbours across Havering — in English and Lithuanian.

Fully accountable

Trust & compliance

Property Redress Scheme

Registered member — PRS045855. Independent redress for every client.

Client Money Protection

CMP014115 — all client funds held in a designated separate Client Account.

My Deposits

Registered agent — deposits held independently in the custodial scheme. Company No. 14648613.

Talk to a local property expert

We answer our phones — 24/7

Let’s Talk